Privacy Policy
How we collect, use, and protect your personal information
Introduction to Privacy
At taverniqelom, we are committed to protecting your privacy and handling your personal information with care and transparency. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our consultation services.
We believe you have the right to understand what information we collect and how it is used. This policy is designed to help you make informed decisions about sharing your personal information with us and to demonstrate our commitment to your privacy rights.
Information We Collect
We collect information that you provide directly to us and information that is automatically collected when you use our website. This information helps us provide and improve our consultation services.
Information You Provide
- • Name, email address, and phone number when you submit a consultation request or contact form
- • Financial situation details and goals you share during consultation sessions
- • Communication preferences and any feedback you provide about our services
- • Payment information if you choose to proceed with paid services beyond initial consultation
- • Any other information you choose to provide in correspondence with our team
Automatically Collected Information
- • IP address, browser type, and device information when you visit our website
- • Pages viewed, time spent on pages, and navigation patterns on our website
- • Referring website addresses and search terms used to find our website
- • Cookie data and similar tracking technologies as described in our Cookie Policy
- • Location data based on IP address for general geographic information
How We Use Information
We use the information we collect for various purposes related to providing and improving our consultation services and maintaining our relationship with clients
- • To schedule and conduct financial planning consultation sessions with you
- • To communicate with you about your consultation, answer questions, and provide information
- • To improve our website functionality and user experience based on usage patterns
- • To send periodic emails about our services if you have opted in to receive such communications
- • To analyze and understand how our services are used and make improvements
- • To protect against fraudulent or unauthorized activity and maintain service security
- • To comply with legal obligations and respond to legal requests when required
Our Commitment: We will never sell your personal information to third parties for marketing purposes. We only share information as described in this policy or with your explicit consent.
Information Sharing
We share your personal information only in specific circumstances and with appropriate safeguards in place. We do not sell your information to third parties for their marketing purposes.
Service Providers
We may share information with trusted third-party service providers who assist us in operating our website, conducting business, or servicing you. These providers are contractually obligated to keep your information confidential and use it only for the purposes we specify.
Legal Requirements
We may disclose your information when required by law, such as to comply with a subpoena or similar legal process, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
Aggregated Statistics
We may share aggregated, non-personally identifiable information publicly or with partners. This data cannot be used to identify individual users.
Your Privacy Rights
You have specific rights regarding your personal information under Canadian privacy laws including access, correction, deletion, and objection to processing
- • Right to access the personal information we hold about you and request copies
- • Right to request correction of inaccurate or incomplete personal information
- • Right to request deletion of your personal information subject to legal retention requirements
- • Right to receive your personal information in a structured, commonly used format
- • Right to object to processing of your personal information for certain purposes
- • Right to request restriction of processing under certain circumstances
To exercise any of these rights, please contact us using the information provided at the end of this policy. We will respond to your request within the timeframe required by applicable law.
Security Measures
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure.
Technical Protections
- • Encryption of data in transit using secure socket layer technology
- • Secure servers with restricted access to authorized personnel only
- • Regular security assessments and updates to protect against vulnerabilities
- • Firewall protection and intrusion detection systems monitoring network activity
Organizational Protections
- • Staff training on privacy obligations and proper handling of personal information
- • Confidentiality agreements with all team members and service providers
- • Access controls limiting information access to those who require it
- • Regular review and update of privacy and security policies
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected and to comply with legal obligations
- • Consultation records are retained for seven years as required by professional standards
- • Website usage data is typically retained for two years for analysis purposes
- • Email correspondence is retained for three years unless longer retention is required
- • Payment records are retained as required by tax and financial regulations
- • Marketing communication preferences are retained until you unsubscribe or request deletion
You may request deletion of your information at any time, subject to legal retention requirements
International Data Transfers
Your personal information is primarily stored and processed in Canada. If we transfer information internationally, we ensure appropriate safeguards are in place
- • We use service providers that comply with international data protection standards
- • Contractual protections are in place for any international data transfers
- • We ensure adequate level of protection for personal information transferred outside Canada
- • You have the right to obtain information about safeguards for international transfers
Cookies and Tracking
We use cookies and similar tracking technologies to enhance your experience on our website, analyze usage patterns, and improve our services. You can control cookie preferences through your browser settings.
Types of Cookies
- • Essential cookies necessary for website functionality and cannot be disabled
- • Performance cookies help us understand how visitors interact with our website
- • Personalization cookies remember your preferences for a customized experience
- • Functionality cookies enable enhanced features and personalization options
For detailed information about cookies we use, please see our Cookie Policy
Changes to Policy
We may update this privacy policy periodically to reflect changes in our practices or applicable laws. We will notify you of significant changes through our website or by email.
- • Updated policy will be posted on our website with the revised date
- • Significant changes will be communicated via email to registered users
- • Continued use of services after changes constitutes acceptance of updated policy
- • We encourage periodic review of this policy to stay informed
Your continued use of our services following policy changes indicates your acceptance of the updated terms
Contact Information
If you have questions about this privacy policy or how we handle your personal information, please contact us using the information below
taverniqelom
1460 The Queensway, Etobicoke, ON M8Z 1S7 Canada
Phone: +1-617-531-5323
Email: content@taverniqelom.com
This privacy policy was last updated on September 24, 2025
This policy is effective as of September 24, 2025